NextStep Recruiting has partnered with a rapidly growing personal injury law firm to find three Process Business Analysts. Ideal candidates will have strong experience in business process analysis, operations optimization, and cross-functional collaboration. These newly created roles will each support a different entity within the organization, focusing on workflow audits, SOP development, and performance metrics to enhance overall client experience.

Required:

• Bachelor's degree in Business Administration, Operations Management, or a related field
• Minimum 2 years of hands-on experience in process analysis and operational improvement
• Prior experience in law firms or professional services environments
• Strong experience auditing processes, gathering and presenting findings, and offering strategic solutions
• Proficiency in writing and updating Standard Operating Procedures (SOPs)
• Familiarity with Microsoft Office Suite and process mapping tools such as Visio or Lucid Chart

Preferred:

• Lean Six Sigma certification or a strong understanding of its methodologies
• Experience collaborating with technology teams to define requirements for automation or system enhancements
• Proven ability to lead training and change management initiatives

If you or someone you know is interested in this exciting opportunity and would like to hear more about this role, please apply immediately!

NextStep Recruiting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or sexual orientation. In addition to federal law requirements, NextStep Recruiting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.